Improve Your Resume with Strong Business English Action Verbs

Your resume is often the first impression you make on a potential employer. To stand out, you need to present your skills and experiences in a compelling way. One of the best ways to do this is by using strong, powerful action verbs that convey confidence, leadership, and impact.

Weak or passive language can make your resume sound dull and unimpressive. Instead of saying, “Was responsible for managing a team,” you could say, “Led a team of 10 employees, improving productivity by 20%.”

This guide will teach you how to enhance your resume with strong business English action verbs, categorized by skill type, to make your achievements shine.

Why Strong Action Verbs Matter

1. They Make Your Resume More Engaging – Dynamic verbs grab attention and keep recruiters interested.
2. They Demonstrate Leadership & Initiative— Words like “spearheaded” or “orchestrated” show you took charge.
3. They Quantify Your Impact – Strong verbs often pair well with measurable results (e.g., “boosted sales by 30%”).
4. They Help You Pass Applicant Tracking Systems (ATS) – Many resumes are scanned by AI before reaching a human. Strong verbs improve keyword matching.

Best Action Verbs for Your Resume (Categorized by Skill)

1. Leadership & Management

• Led – Led a cross-functional team to launch a new product.
• Managed – Managed a $500K budget, reducing costs by 15%.
• Directed – *Directed a team of 12 employees in a high-pressure project.*
• Supervised – Supervised daily operations, improving efficiency by 25%.
• Mentored – Mentored junior staff, increasing team performance.
• Chaired – Chaired monthly strategy meetings to align departments.

2. Achievements & Results

• Achieved – Achieved 150% of quarterly sales targets.
• Boosted – Boosted customer retention by 40% through new engagement strategies.
• Exceeded – Exceeded KPIs for three consecutive quarters.
• Maximized – Maximized ROI by optimizing marketing campaigns.
• Accelerated – Accelerated project completion by streamlining workflows.
• Doubled – Doubled social media engagement in six months.

3. Problem-Solving & Innovation

• Resolved – Resolved a critical supply chain issue, saving $200K.
• Designed—Designed a new workflow system, cutting processing time by 30%
• Implemented – Implemented a CRM system, improving lead tracking.
• Optimized—Optimized inventory management, reducing waste by 20%
• Pioneered – Pioneered a new customer feedback system.
• Streamlined – Streamlined operations, saving 15 hours per week.

4. Communication & Collaboration

• Negotiated – Negotiated contracts with vendors, saving $50K annually.
• Presented – Presented findings to senior executives, securing project approval.
• Facilitated – *Facilitated training sessions for 50+ employees.*
• Liaised – Liaised between departments to improve cross-functional communication.
• Articulated – Articulated brand vision in company-wide meetings.
• Authored – *Authored a 50-page industry report for stakeholders.*

5. Analytical & Technical Skills

• Analyzed – Analyzed market trends to identify new opportunities.
• Developed – Developed a data-driven strategy to improve conversions.
• Forecasted – Forecasted sales trends with 95% accuracy.
• Programmed – Programmed automated scripts to reduce manual work.
• Tested – Tested software updates, ensuring 99.9% uptime.
• Troubleshot—Troubleshot IT issues, reducing downtime by 40%

How to Incorporate These Verbs into Your Resume

1. Start Each Bullet Point with a Strong Verb
   Weak: “Responsible for managing social media accounts.”
   Strong: “Managed social media campaigns, increasing followers by 35%.”
2. Pair Verbs with Quantifiable Results
   • “Boosted sales by 50% through targeted outreach.”
   • “Reduced customer complaints by 25% by improving service protocols.”
3. Avoid Overused Verbs Like “Helped” or “Worked”
   • Instead of “Helped with marketing projects,” say “Collaborated on marketing campaigns that generated $100K in revenue.”
4. Tailor Verbs to the Job Description
   • If the job requires leadership, use “Led,” “Directed,” “Mentored.”
   • If it’s analytical, use “Analyzed,” “Optimized,” “Forecasted.”

Final Tips for a Powerful Resume

✔ Be Concise – Keep bullet points short and impactful.
✔ Use Past Tense for Previous Jobs – “Managed,” “Developed,” “Increased.”
✔ Use Present Tense for Current Roles – “Manage,” “Develop,” “Increase.”
✔ Avoid Passive Voice – Instead of “Was tasked with improving sales,” say “Drove sales growth by 20%.”

Conclusion

By replacing weak, generic phrases with strong business English action verbs, you can transform your resume into a compelling document that highlights your skills and achievements. Whether you’re applying for a leadership role, a technical position, or a creative job, the right verbs will make your experience stand out.

Start revising your resume today—swap out passive language for powerful action verbs and watch your job prospects improve! Need a complete plan? See my Ultimate Guide to Mastering Business English Communication.